Privacy Policy

Last Updated:

1. Introduction

Welcome to Wicksyshopar. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us when you use our services, register for an account, make a booking, subscribe to our newsletter, or contact us. The types of information we may collect include:

Personal Identification Information: Your name, email address, postal address, phone number, date of birth, and other similar contact data.

Payment Information: Credit card numbers, debit card numbers, bank account information, and billing addresses when you make purchases or bookings through our services.

Travel Preferences: Information about your travel preferences, interests, accommodation requirements, dietary restrictions, and other details relevant to planning your travel experiences.

Communication Data: Records of your correspondence with us, including emails, phone calls, chat messages, and feedback you provide about our services.

Technical Information: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, device information, and pages visited.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery: To process your bookings, arrange travel services, communicate with service providers on your behalf, and deliver the travel planning services you request.

Customer Support: To respond to your inquiries, provide customer service, resolve disputes, and address any concerns you may have about our services.

Personalization: To understand your preferences and provide personalized recommendations, customized itineraries, and tailored travel suggestions that match your interests.

Communication: To send you confirmations, updates, security alerts, and administrative messages related to your bookings and account.

Marketing: With your consent, to send you promotional materials, newsletters, special offers, and information about services that may interest you. You can opt out of marketing communications at any time.

Improvement: To analyze how our website and services are used, identify trends, measure the effectiveness of our marketing campaigns, and improve our offerings.

Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Travel Partners: When you book travel services through us, we share relevant information with airlines, hotels, tour operators, and other travel service providers necessary to fulfill your booking.

Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena.

Protection of Rights: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our terms of service.

With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption of data in transit using SSL/TLS protocols, secure storage systems, access controls, and regular security assessments.

However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include the nature of the information, the purposes for which it was collected, legal and regulatory requirements, and our legitimate business interests.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable data protection laws.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.

Correction: You can request that we correct any inaccurate or incomplete personal information we have about you.

Deletion: You may request that we delete your personal information, subject to certain exceptions such as legal obligations or legitimate business purposes.

Objection: You have the right to object to our processing of your personal information in certain circumstances, particularly for direct marketing purposes.

Restriction: You can request that we restrict the processing of your personal information in certain situations.

Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.

Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and preferences. Cookies are small data files stored on your device that help us improve our services, remember your preferences, and provide personalized content.

The types of cookies we use include essential cookies necessary for website functionality, performance cookies that help us understand how visitors use our site, functional cookies that remember your preferences, and marketing cookies used to deliver relevant advertisements.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website. For more information about our use of cookies, please refer to our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. This privacy policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we implement appropriate safeguards to ensure your information receives adequate protection in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Your continued use of our services after any changes to this privacy policy constitutes your acceptance of the updated terms.

13. Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Wicksyshopar
407 Angel Building, St John Street
London, EC1V 4EX
Phone: 020 3788 0445
Email: reach@wicksyshopar.world

We will make every effort to respond to your inquiry promptly and address any concerns you may have about your privacy.